Our Australian-Owned and Operated Control Room is staffed by licensed and trained professionals. Your custom emergency action plan will ensure your premise is continuously protected and secure 24/7.
24/7 Back to Base Monitoring for Residential, Businesses, Commercial & Industrial
What is Back to Base Monitoring?
Back to Base Monitoring is a Service offered by Sublime Technologies. Licensed and Trained Control Room staff watch over your Security 24/7 and have specific, tailored instructions to follow should an incident occur.
How Does It Work?
When an incident occurs at work or home a signal is sent, and the Control Room is instantly notified. Incidents can vary from theft and intrusion, broken windows or fires, to medical emergencies.
Control Room Staff is able to determine where on the premise the incident has occurred as well as the nature of the alarm. Pending the situation and the Emergency Action Plan agreed to between Yourself and the Control Room Staff, certain steps are actioned accordingly.
Emergency Action Plans can range from the Control Room staff phoning the contact person to ensure everything is ok, to sending a patrol car to check on an environment, to calling the police or other emergency services. Emergency Actions Plans are built around ‘What needs to happen in (various) types of emergencies’. No two Emergency Action Plans are the same.
What Can Be Monitored?
- Intruder & Burglar Alarms
- CCTV Security Cameras
- Panic Alarms, Duress, Medical & Emergency
- Fire & Smoke Alarms
- Internet of Things (IoT)
- Refridgeration & Temperature Alarms
A No-Nonsense Monitoring Solution
Our Australian-owned and operated Control Room staff are trained and qualified, adhering to Australia’s strict security standards. Experienced Operators will action your nominated emergency action plan as soon as possible. On average, our control room operators action over 99% of alarms within the Australian Standard (AS 2201.2-2004). As a Grade A Monitoring Centre, the Control Room exceeds the Australian standards for operators.
No Lock-in Contracts
No-one likes to feel controlled, that’s why we will never ask you to sign up for a lock-in contract.
We are confident in our service and delivery and you are free to opt-out at any time.
Make the Switch
If you’re unhappy with your current provider, let us know. Or if you simply prefer to have all of your Security with the one Company for ease.
We will switch your monitoring service over to us, it is really simple.
Let us take care of it for you. Your peace of mind is our priority.